Shipping Policy

Last Updated: 04.01.2024

1. Shipping Methods:

a. We offer various shipping methods to accommodate your preferences and delivery time requirements. The available options will be presented at the checkout.

2. Processing Time:

a. Orders are typically processed and dispatched within 3-5 business days from the date of purchase.

b. Processing time may vary during peak seasons or promotions.

3. Shipping Costs:

a. Shipping costs are calculated based on the selected shipping method and the destination of the order.

b. The total shipping cost will be displayed during the checkout process before the order is confirmed.

4. Shipping Destinations:

a. We currently ship to all countries of the European Union. If your location is not included, please contact our customer support for assistance.

5. Order Tracking:

a. Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number.

b. You can track the status of your order by entering the provided tracking number on our website or the courier's website.

6. Delivery Time:

a. Delivery times vary based on the selected shipping method and the destination of the order.

b. While we make every effort to meet the estimated delivery times, external factors such as customs processing and unforeseen circumstances may cause delays.

7. Customs and Import Duties:

a. Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities.

b. We do not have control over these charges and cannot predict their amount. Customs policies vary widely, so please contact your local customs office for more information.

8. Address Accuracy:

a. It is the customer's responsibility to provide accurate shipping information. Please double-check your shipping address during the checkout process.

b. FoosFuel by Raphael Hampel is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses provided by the customer.

9. Shipping Policy Changes:

a. FoosFUel by Raphael Hampel reserves the right to update or modify this shipping policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

10. Contact Information:

a. For any questions regarding our shipping policy, please contact us at info@foosfuel.com.

By making a purchase from FoosFuel by Raphael Hampel, you acknowledge and agree to abide by the terms and conditions of this shipping policy.

FoosFuel by Raphael Hampel

Im Steinacker 4
75180 Pforzheim
GERMANY

info@foosfuel.com